Fulfillment Policy

We are committed to providing transparent and reliable digital media management, consultation, website, and graphic design services. Here is an overview of our fulfillment policy:

1. Services and Descriptions

  • We offer digital media management, consultation, website design, and graphic design services. Detailed descriptions of each service are provided on our website to help you make informed decisions. If you have any questions about our services, please contact us directly.

2. Payment Methods

  • We accept payments via AMEX, Visa, MasterCard, ACH Transfer, and check. Online payments are processed securely through Stripe’s portal and payment links.

3. Refund Policy

  • We strive to deliver high-quality services. If you are unsatisfied with our work, please contact us within 7 days of completion to discuss possible revisions or refunds. Refunds are evaluated on a case-by-case basis.

4. Delivery Policy

  • Digital services are delivered electronically. Project timelines will be discussed and agreed upon before the commencement of work. Please refer to your specific service agreement for details on delivery times.

5. Cancellation Policy

  • If you need to cancel a service, please notify us at least 48 hours in advance. Cancellations made after this period may be subject to a cancellation fee.

6. Privacy Policy

  • Your privacy is important to us. We adhere to strict data protection standards and ensure that your personal and payment information is handled securely. For more details, please review our Privacy Policy.

7. Promotions and Discounts

  • Any promotions or discounts are subject to specific terms and conditions. Please review the details provided at the time of the promotion.

8. Contact Information

  • For any inquiries or support, please contact us via email at email@ridigitalmedia.com or phone at [Your Phone Number]. We also offer live chat support on our website for immediate assistance.

9. Compliance and Security

  • We comply with PCI standards to ensure your payment information is handled safely. Our website uses HTTPS and other security measures to protect your data.

Thank you for choosing RI Digital Media. We are dedicated to providing exceptional service and support. If you have any questions about our policies or services, please don’t hesitate to reach out.

Our new website is currently in development and will be launching soon. In the meantime, if you have any questions, please feel free to email us: sales@ridigitalmedia.com. We’re excited to share our new online presence with you and look forward to connecting.